Do I need a credit card to create an account?
No, a credit card is not required, however if you would like to pay for additional phone calls you will need to add a credit card to your account.
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No, a credit card is not required, however if you would like to pay for additional phone calls you will need to add a credit card to your account.
You can discontinue your account by contacting Customer Service.
An automated voicemail message is sent to an inmate each time funds are deposited to an account.
Only the inmate knows their own balance. If you deposited to an Inmate’s Account, you will need to ask the inmate what their balance is. You can do this over the phone or schedule a video visitation or send a message, if available.
Call Customer Service: 1-866-713-4761 (or 844-369-7776 for British Columbia facilities) to hear your balance.
As a customer, you’re able to transfer funds to the Inmate’s Account (inmate’s personal account). Additionally, these transfer rules apply:
A contract is not required to use our services. Deposits can be made as often as needed, at any time.
Friends and Family may purchase calling bundles for inmates held in custody in the following Provincial facilities:
To purchase a calling bundle, visit https://shop.inmatephones.ca/shop/, select the appropriate facility, then select “Call Packages.”
See Also:
How to deposit funds
How do I set up an account and what are my deposit options?
You have four ways to make a deposit.
You have three types of accounts you can set up.
See Also:
How to deposit funds
Do you offer monthly plans to allow the inmate to make unlimited calls?