What accounts can I transfer from/to?

As a customer, you’re able to transfer funds to the Inmate’s Account (inmate’s personal account). Additionally, these transfer rules apply:

  • Transfers from the Inmate Account to a phone number are not allowed.
  • Transfers from a Friends & Family Account to an inmate’s Trust & Commissary Account are not allowed.
  • Transfers from an inmate’s Trust & Commissary Account are available to the Inmate Account only, at most facilities.
  • Each deposit can be transferred only once, and must be done through Customer Service: 1-866-713-4761

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