What types of Photos are allowed? (Photo Policy)

When sending photos to Inmates in Canada Correctional Centres via the Synergy Tablets, the following rules apply:

Friend and Family Profile Photos

Your profile photo is a photo you upload and set as the profile image on your account.  There are special rules for this photo:


  • One person
  • Face must be visible and recognizable
  • Head coverings if face is visible and recognizable

Not Allowed

  • More then one person
  • Gang signs / hand signs
  • Nudity
  • Sexual content or gestures
  • Printed signs or messages
  • Text on the picture
  • Cartoons or photos of other photos (for example, holding a photo of a pet)
  • Weapons, drugs or drug paraphernalia
  • Violence or depictions of violence

Friends and Family Gallery Photos

Images you send to Inmates are displayed in the Inmate’s photo gallery.  These rules apply to any photo you are sending to an inmate:

Not Allowed

  1. Minors that are not fully clothed (no swimsuits)
  2. Nudity or lewd behaviour
  3. Photos in lingerie / underwear
  4. Weapons
  5. Drugs and/or drug paraphernalia
  6. Violent activity or depictions of violence
  7. Photos of text messages
  8. Photos of social media posts
  9. Photos with added text
  10. Photos displaying gang signs or hand signals
  11. Depictions of gang paraphernalia, or photos of gang drawings
  12. Photos where tattoos are the focus

Photos which do not fit a category above, but are questionable or borderline will be denied.


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