How do I send messages to my loved one who has access to a Synergy Tablet?

To send and receive messages, you need to:

  1. Add funds to your Friends & Family Account so that you can send messages to your loved one, and to ensure your loved one can return your messages you can add funds to their Inmate Account.
  2. Once funds have been deposited, you can send and receive messages.
  3. From your account, click the “Message” tab then click on “ Send new message.”

Note: You must have a sufficient balance to send messages.

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