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How to Video Visit Now!

Step 1: Log In
Go to https://schedule.telmate.com and log in to your account with phone number and PIN.
Step 2: Select Your Contact
Select the person you’d like to visit with.
Step 3: Visit Now!
Click on “Visit Now” in the “Online” section.

NOTE: If the inmate is available, the visit will start shortly. If the inmate is not available, you will be notified and can schedule a visit for later.

Can I deposit money that the inmate can use to call any authorized contact?

Yes. With the Inmate Account, funds go into the inmate’s account…

Can I deposit money that the inmate can use to only call me?

Yes. With the Friends & Family Account, you can choose to…

What happens if I never call in to get a refund of my balance?

Any remaining funds will stay on the account until they are used…