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How to Video Visit Now!

Step 1: Log In
Go to https://schedule.telmate.com and log in to your account with phone number and PIN.
Step 2: Select Your Contact
Select the person you’d like to visit with.
Step 3: Visit Now!
Click on “Visit Now” in the “Online” section.

NOTE: If the inmate is available, the visit will start shortly. If the inmate is not available, you will be notified and can schedule a visit for later.

How do I know if my inmate is receiving my messages?

Here's a few things to keep in mind about sending messages:

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Do I need a credit card to create an account?

No, a credit card is not required, however if you would like…

How do I add money to my account?

Go to https://shop.inmatephones.ca/shop/
Click your facility…